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RUN YOUR SURVEYS ON WHATSAPP

Measure Customer Experience chatting with your customers 

L'OBIETTIVO

Collect data in the most natural and rapid way possible, using an environment that customers normally use.

Satischat is the new and simple way to collect customer feedback thanks to WhatsApp, Telegram and artificial intelligence systems.

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THE SIMPLEST CX

A few steps to get to know your customers:

this is how a Satischat Survey works

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1. SCAN A QR CODE AND CHAT

Only scan a QR code to start a chat on WhatsApp or Telegram and to begin the data collection process. Question after question, choose what to ask and collect informations for customer experience evaluation.

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2. WE TAKE CARE OF EVERYTHING

We design and create all the information and communication material of your Survey. And, if you need a boost, let's plan a contest together to strengthen the Call to Action. We take care of everything, from the Regulations to putting them online.

3. DATA EXPORT TO YOUR CRM

Satischat exports the results in the way that is most useful for your company, depending on the CRM used.

Each Survey can provide different forms to collect Customer data, such as emails. 

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WHY SATISCHAT?

A DIFFERENT APPROACH TO STAY CONNECTED

Landing Pages and browser-based Survey services often force Customers to spend a lot of time on questions.

The naturalness and speed of the chat, on the other hand, creates a more natural and simple conversation between brand and customers.

That's why Satischat guarantees better and faster results.

ADD ON

CONTEST AND INSTANT WIN FOR BETTER RESULTS

To encourage participation in surveys, it is possible to provide contest or instant win at the end of the Survey.

It's all extremely simple:

1. Complete the survey and find out if you have won with an Instant Win contest

2. Or, after the last question,  receive a code that you can play on a landing page, to empower CRM data collection.

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